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Next Gen Software project - restrict comment visibility

Hi team - 

We are trying to give a customer access to a software project so they can view our current development tasks.  We'd like to hide some comments from them, but it looks like we can only hide entire issues.

Is there any workaround for this?


It works for service desk, but not for next-gen software products.

2 answers

0 votes

Hi @Scott Harman 

Restricting comment visibility is not available in Next-Gen projects at this stage. It has been suggested though, vote/follow JSWCLOUD-18778 

You can limit comment visibility in Classic projects, as an alternative.

When adding a comment, there will be a padlock icon in-line with the Save button, in the bottom-right. Click this, and you can choose which project roles can see the comment.


0 votes
Liam Green Community Leader Feb 04, 2021

Hi @Scott Harman 

As far as I'm aware, software project don't support 'customers' as such, so there wouldn't be a way to hide only certain comments

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