Hi I am new to Jira,
I would like to setup a workflow in JSD. Unfortunately I could not find a in detailed help about what happened during a transition and what could be configured.
Where can I get more information about JSD Workflows?
Thanks for your support
Lemme try help you!
You can configure the SLA time counter at:
Now you can setup the status to pause or start the time counter.
Also you can setup the goals to based on JQuery.
I think you trying this:
Step by step:
You have a lot of option to do and is very simple learn how to setup automation rule. You also read here:
If you have any question please comment here.
You can think of JSD as a layer on top of JIRA. It is JIRA that provides the workflow functionality. Request Types in JSD are mapped to issue types in JIRA and these have JIRA workflows attached.
There is no specific functionality in JSD that allows you to edit a workflow - you need to look at JIRA's own workflow editing capabilities and change the workflow associated with the underlying issue types for your request types.
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