Nested issue transitions in multiple projects

Juan Caracoche May 20, 2024

Hello! I have 3 projects L2 support -> L3 Support -> Dev Sprint. I have automations to create issues on L3 Support and Dev Sprint based on L2 support and links the created issue as "blocks" the parent.

Now I want to propagate the resolution from Dev to the other projects. So I created a multi project rule that is triggered on issue transition on the 3 projects.

I built this rule

Screenshot 2024-05-20 at 10.54.56.png

This rule works ok and transitions the L3 Support to DONE (first IF), but when it runs for the 2nd transition (SUP) looks like the branch ends on the first if, and the second if never runs.

Screenshot 2024-05-20 at 11.37.07.png

What I'm doing wrong?


Thank you in advance!



1 answer

0 votes
Kalyan Sattaluri
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May 20, 2024

Hello @Juan Caracoche 

For OPSUP-39 (which is the issue trigger), only the issue SUP-30 matched with linktype "blocks" and it belonged to L3 project.

What other issue were you expecting to match?

Is the other issue type's linktype "blocks" as well or should you also include "is blocked by"..

Tough to suggest ideas with out knowing the linktypes between these issues.

Juan Caracoche May 20, 2024

Thank you for your response.

SUP-30 shulld match the second if condition but it never gets into that condicions since the first one doesn't match.

Assuming that those IF are kind of an AND, I rewrote the rules as this

Screenshot 2024-05-20 at 12.46.03.png

An it's working as expected. I assumed that the IF in the branches were IF THEN and the next IF acts as another IF THEN no if the first doesn't math the branch stops executing.


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