Can you let me know How to remove Email signature from Customer Email Notification.
Customers receive Email notification when a ticket is created. It also includes Whole Email signature / Images etc..
Please let me know how to strip the Email signature and allow only the Subject and Message in Customer mail notification
Thank you for the response. You are correct.
But we need to strip the Signature when we send Email notification to the customer.
With the other ticketing system we use currently we are able to send only Subject and Body Message and strip the signature.
With JIRA , I am looking for similar solution just by editing Custom Notification templates.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs