MySQL edit causes filter to not update

We were looking at a way of bulk closing a large number (1000+) issues via MySQL (changing the issuestatus etc), the issue itself updated fine but when we do a filter or a search for the issue then it hasn't updated.

We have now changed all the colums in the jiraissue table back to their original, but now if I change anything in the issue itself, the filter doesn't reflect the changes (such as changing the assignee, the status, etc etc)

Is there anyway I can completely remove the issue from the system (as it's only a test issue) I tried removing the row from Mysql (jiraissue table) but it removes the issue, but it still shows in the filters and searches.


2 answers

1 accepted

i suggest do the all operations through the UI.

try by reindex the instance!!

i think this should help!!

That makes sense, do you know how long (roughly) an index takes to run? I'm guessing it will take JIRA out of action?

0 votes

You should NOT update a Jira instance with SQL unless it is offline, backed up, and you re-index it afterwards (for most changes, some don't need indexing).

Indexing is proportional to the number of issues you have, but strongly influenced by the hardware/resources available as well. A few thousand issues will take a few minutes, but hundreds of thousands is a significant outage. Very broadly, estimate 2000 issues a minute, but that is REALLY rough.

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