We were looking at a way of bulk closing a large number (1000+) issues via MySQL (changing the issuestatus etc), the issue itself updated fine but when we do a filter or a search for the issue then it hasn't updated.
We have now changed all the colums in the jiraissue table back to their original, but now if I change anything in the issue itself, the filter doesn't reflect the changes (such as changing the assignee, the status, etc etc)
Is there anyway I can completely remove the issue from the system (as it's only a test issue) I tried removing the row from Mysql (jiraissue table) but it removes the issue, but it still shows in the filters and searches.
You should NOT update a Jira instance with SQL unless it is offline, backed up, and you re-index it afterwards (for most changes, some don't need indexing).
Indexing is proportional to the number of issues you have, but strongly influenced by the hardware/resources available as well. A few thousand issues will take a few minutes, but hundreds of thousands is a significant outage. Very broadly, estimate 2000 issues a minute, but that is REALLY rough.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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