Multiselect customfield not selectable on Basic JQL

CEDRIC DEVAUX June 29, 2022

Hello,

 

It's first time that I'm faced of this strange behaviour with JQL.

I have a multiselect customfield "features" is not selectable on Basic JQL

Basic JQL.png

whereas on Avanced filter the same field is selectable

Advanced JQL.png

If I select customfield and add a value criteria, I receive the result

Result advanced.png

And if i go back on Basic, the search result is complete but in the JQL the customfield doesn't appear

Result Basic JQL.png

 

I tried with other multiselect customfield and I don't have this behaviour.

Do you know the reason why? And how to solve it.

 

Thank you

 

Cedric

1 answer

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 29, 2022

It appears in your Basic example you have "all" projects selected. Can you please select only the project where the field is applicable?

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