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Multi-channel users keep getting Jira Cloud tips when typing Jira IDs, but is unable to install Edited

Our multichannel slack users keep getting a message about how I can link to the Jira items and to click to login. Then they get "Your not authorized to install Jira Cloud on <our slack workspace>" when they type a Jira ID during messaging in any channel which has a jira cloud setup and the "Expand issue previews" option selected inside Jira/Slack Integration configuration.

 

Is it possible to disable the Jira Cloud tips for Slack guests when an jira id is typed, or otherwise get this feature working in Slack and Jira Cloud with multi-channel guests?

 

 

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