Move Ticket from CatchAll Queue To target queue (Workflow)

[Steffen Unland]

Hey,

for our employee we've a CatchAll Queue "IT". 

So we've some key users they move the tickets in the target/right queue.

e.g. admin, dev, designer,  customer support ....

At the moment we move the ticket via "more action -> move".

my question is..

It's possible to integrate this in a workflow? I can't find any solution for this issue.

Any hints?

Cheers,

Steffen