Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Missing link to a BitBucket branch in Jira ticket

I am able to see the development section and "Create Branch" link. I am also able to create branch from Jira using the link, but my new branch does not show up in the ticket. Still just says "Create Branch". The branch is actually created and I can verify that in BitBucket. I can also see my account and repository in DVCS account settings. What am I missing?

4 answers

1 accepted

3 votes
Answer accepted

OK, after some help from Atlassian support I was able to fix it. 

Goto DVCS settings, link your Bitbucket or Gitlab account if you haven't done so allready. Go to the options menu next to "Visit account" on the right and choose "Refresh repositories". This gave me a list of all my repo's and fixed my problem. 

Thanks @Arjan Meijer it solved my problem. I went to DVCS settings and added required repository details and connected with JIRA..

I'm having the same issue. DVCS settings? where I find that?

Like Christine Zimmerman likes this

We are also experiencing this issue, I've also asked the community:


Ended up creating a support ticket, so hopefully they can either tell me wat I'm doing wrong, or they fix the problem. Will keep you posted.

Did you ever figure out what the fix was?

I'm having the same issue. Did you ever figure out how to get the link to show up in the issue??

What is the name of your new branch? Does it contain the JIRA issue key in the name?

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you