Migration problem caused by plugins

Hi,

I try to import projects but the import panel displays some warning like:

"The backup project 'X' requires custom field named 'Sprint' with full key 'com.pyxis.greenhopper.jira:gh-sprint'. In the current instance of JIRA the plugin is at version '6.0.4', but this custom field was not installed in the backup data. You may want to create an XML backup with this version of the plugin installed."

However the backup Jira instance and the current have this plugin and also the same version!!!

What can be the problem??

Rumi

2 answers

1 accepted

1 votes

Do you have the "Sprint" custom field in the target instance?

Can you go to the DB and check what is the custom field key for that "Sprint" field? Is it the same as mentioned in the error message?

importing only a project requires that you have same configuration on the target & source.

that means any non-standard states,fields,reslutions etc that you added on the source Instance must be on the target before you can perform this migration.

you could restore the source on the destination instace using the full xml backup file. this will transfer any config from inside Jira to the new instance.

no way because in the target instance I have 200+ projects

I try to import 1 project to the target from the source Jira

well in that case i think you will have to prepare the target to fit all the sources parameters first

switching to DEBUG on logging often shows better infos on failure during any process

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot