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Migrate service desk from one instance to another

Lee Hughes
Lee Hughes February 23, 2021

Hi

I have a next gen service desk in one instance and I would like to migrate the project to another instance.  Is this possible?

Many thanks

Lee

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Michael Andolfatto
Michael Andolfatto
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February 23, 2021

Hi @Lee Hughes ,

Currently it's only possible to migrate the entire instance, rather than an individual project, through the Site Import method.

The Jira Migration Assistant tool does allow for individual projects to be migrated, but it does not yet support Jira Service Desk/Management.

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