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We've been tasked with looking at asset management in Jira Service Desk.
We are a global organisation and currently rolling out InTune across all our global regions (slow process) and looking to hopefully take device information from that into Jira Servce Desk.
I know there are third party apps and integrations available with companies like Device42 but our thinking is this...
Windows 10 brings software data info into Azure AD
InTune brings all the hardware info into Azure AD
We will be looking at AD integration with Jira anyway through Atlassian access
Is there any way we can use an API from Azure to Jira to bring through this asset information? Without using a third party app like Device42 or Insight
At this point, I think you'll have to have some internal development effort and use the API. I have got something working to create objects in bulk now. It's not a direct link to Intune, like we'd prefer. But what I have running now works for our purpose.
Documentation: REST API documentation (riada.io)
We are also interested in having an answer to this question
@Nicolaus Brooks as mentioned, we went down the route of Jira Premium and are still implementing.
Jira have their own "Assets Discovery" software which can be installed on PCs/Laptops and once running, runs as a service in the background. Then you set the discovery client with an IP range and it will pick up any devices with assets discovery installed.
You can read about it here
The only production grade way to do this that i know of currently is to use the Graph API library and create your own calls/automation/scripts to process data into Jira as per client specific rules. There is a hurdle if you haven't done this before and whilst there is quite a bit of documentation out there, its not comprehensive, meaning that the complete set of calls is not documented. If you are looking for calls that you can copy/paste/use, you may find some but likely not all the ones you need.