You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Hello all
We've been tasked with looking at asset management in Jira Service Desk.
We are a global organisation and currently rolling out InTune across all our global regions (slow process) and looking to hopefully take device information from that into Jira Servce Desk.
I know there are third party apps and integrations available with companies like Device42 but our thinking is this...
Windows 10 brings software data info into Azure AD
InTune brings all the hardware info into Azure AD
We will be looking at AD integration with Jira anyway through Atlassian access
Is there any way we can use an API from Azure to Jira to bring through this asset information? Without using a third party app like Device42 or Insight
Thanks
Asher
We're also looking to get some proper asset tracking setup. We're looking to automate data updates from Intune and JAMF. Anyone make any progress here?
We’re in the same boat. Hopefully there’s a solution to pull assets from Intune and Jamf into Jira.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
At this point, I think you'll have to have some internal development effort and use the API. I have got something working to create objects in bulk now. It's not a direct link to Intune, like we'd prefer. But what I have running now works for our purpose.
Documentation: REST API documentation (riada.io)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
We have similar requirements and I am very interested to understand if you made any progress?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I am also looking into and interested in this. Any suggestions would be welcomed.
Wanting to get the most out of JIRA and INTUNE products without added cost of purchasing 3rd party tools/services.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hey, how's it going?
Do you have any solution for this?
After that time, did you make any progress?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
We are also interested in having an answer to this question
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Any update on this? We are using Microsoft Intune for device management and patching. Not sure when this functionality will be available.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Rustam
We have decided to purchase Jira Premium and use the Insight asset managment with their own discovery tools. Sadly still no integration here as far as I am aware.
Thanks
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
we choose same, we bought Jira Premium license and use Insight, I heard about some REST API automation solution to integrate intune and Jamf to jira, but not sure how it works. Maybe someone did this before who can help us?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Asher Francis how did you pull the device hardware info and import into Jira? I already have the objects setup just need to learn how the hardware data is pulled in. Thanks in advance.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Nicolaus Brooks as mentioned, we went down the route of Jira Premium and are still implementing.
Jira have their own "Assets Discovery" software which can be installed on PCs/Laptops and once running, runs as a service in the background. Then you set the discovery client with an IP range and it will pick up any devices with assets discovery installed.
You can read about it here
Thanks
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The only production grade way to do this that i know of currently is to use the Graph API library and create your own calls/automation/scripts to process data into Jira as per client specific rules. There is a hurdle if you haven't done this before and whilst there is quite a bit of documentation out there, its not comprehensive, meaning that the complete set of calls is not documented. If you are looking for calls that you can copy/paste/use, you may find some but likely not all the ones you need.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I am also looking for this solution to work as soon as possible.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.