Message field not rendering (JIRA Toolkit)

Good Day,

I installed the JIRA toolkit plugin for the message field, but I do not see it on the Relsove Screen after I created the field, configured it and added it to the screen and did a re-index.

We are running Jira v7.3.2 on a UAT environment on server

This is what I used:

Field Type: 

Message Custom Field (for view)

Default value:

{Panel}

<b><font color="red"> Please insure that the below fields are populated before closing the issue to avoid errors

Thanks. :) </b></font>

{Panel}

I tried so many different default vaules.  

Hope you can shed some light on this

Regards,

Juan

 

 

 

 

 

 

1 answer

1 accepted

1 votes

You have used the wrong type of field.  It's a common error.

A "Message Custom Field (for view)" appears when you're on the issue view.  The "Message Custom Field (for edit)" appears when you are on a screen with editable fields (create, edit and transition)

Try the edit version of the field.

Hi Nic,

 

What a rookie mistake! Thanks for pointing this out.  I think I need the weekend and soon!

 

Will you be able to help me put this message in a panel? I tried, but not succeceeding. Seems to only add the code at thye start and end.

{panel}:bgcolor=#EAECFF}

<b><font color="red">
Please insure that the below fields are populated before closing the issue to avoid errors
</b></font>

{panel}

I can't remember if wiki markup works in that field.  HTML should though - try a <div> maybe?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,852 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot