You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Join now to unlock these features and more
If creating an issue using email and having multiple address in the CC field. What is the maximum number of Users Jira will put in the requested participant field?
The maximum number of users that Jira can add to the ‘Requested Participants’ field when creating an issue via email with multiple addresses in the CC field depends on several factors, including your Jira instance’s configuration and the version of Jira you are using.
Jira Cloud: For Jira Cloud, Atlassian imposes certain limits for performance and spam prevention reasons. However, the exact number isn’t explicitly documented in Atlassian’s public documentation. It’s generally recommended to keep the number of CC’d users reasonable to avoid issues.
Jira Server/Data Center: For self-hosted versions (Server/Data Center), the limit might be more flexible and governed by your server’s capacity and the configuration of your mail server. However, like with Jira Cloud, there isn’t a specific number provided in the documentation.
If you find yourself needing to include a large number of users frequently, you might want to explore other options like Jira groups or distribution lists, which can be more manageable.
Finally, if you need a definitive answer or are encountering limitations, reaching out to Atlassian Support would be the best course of action, especially if you’re on a Jira Cloud instance. They can provide more specific information based on the latest updates and configurations of their services.