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[Oprea Cristina]

Hello guys, 

I'm taking a software testing class and our mentors recommended us to create a free account using a temporary email, that I've lost.

Unfortunatelly I was logged out of the account and I can no longer login with just my username and pass.

Is there any way/ chance I can get the account back? All my school projects are there.

Thanks,

AO

[Alex Koxaras _Relational_]

Hi @Oprea Cristina and welcome to the community,

You don't remember the username/email you used to login to that instance? For that account, which uses an atlassian account, you could instantiate the forget password to reset it.

[Oprea Cristina]

Hello,

I no longer have the email used to create my account, but I have my username and pass.

The thing is it requires my email to login again.

[Alex Koxaras _Relational_]

• Try to login using your email and password at https://id.atlassian.com/
• Click on your avatar and then click manage account
• On the header menu click "Email".
• See if you can change it from there

Let me know if that worked for starters.

[Oprea Cristina]

Tthat's the problem... I no longer have my email. 

I only have url to my account (+username and pass)

but when I try to login it ask for email (that  I no longer have). can I recover the account without email? 

It was stupid of me to use a temporary email, and I know it's a long shot getting the account back.

Best

[Alex Koxaras _Relational_]

@Oprea Cristina if your temporary email is something like yopmail, or mailinator etc, and your remember what was the address, go ahead and re-create on yopmail etc and start the recovery process https://support.atlassian.com/atlassian-account/docs/log-in-to-your-atlassian-account/