I've recently upgraded our instance of JIRA to 6.1.2 and have problems with a service account that is used to display issues from JIRA on Confluence pages. Whenever I run the search, it takes a long time to complete. A censored sample URL is below
Our JIRA is configured with general users authenticating against Active Directory. The service account is in the local JIRA directory. When the username and password of an Active Directory account is used in the URL above, it returns the result in under 1s. When using the local directory credentials, it returns in 7s. This is causing us issues as the external connections timeout on Confluence is set to 2s and we don't want to make this any higher in case it has an impact. Note that this was not an issue since the upgrade
As mentioned, this only happens on the local directory account. I have tried adjusting the priority of the user directories, making the JIRA local directory first, but the problem is still the same. Logging in to JIRA has the same issue - the local account takes around 6-10 seconds and the Active Directory taking under 2s
Does any one have any ideas on where this delay is being caused when using the local account?
Thanks in Advance
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG