Links displayed as text when creating jira using slack workflow

Bojan Jovanovic
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November 18, 2024

Hello everyone. 

I'm using Slack workflow to create Jira tickets. 

In the create jira step as "description" I've set it to add the link towards the slack message it was created from, and it pastes the link to the Jira description. 

However, when i open the the jira that was created in this flow, it's just plain text and not an actual link which slows our operations down by having to manually copy text from Jira and paste it in our browsers.

How can we use Slack workflows to create Jira tickets with links in the description that show as links that are clickable instead of just plain text?

Screenshots attached. 

Thanks Bojan. 

 

Screenshot 2024-11-18 at 20.38.15.pngScreenshot 2024-11-18 at 20.43.57.png

1 answer

0 votes
Gosia Adamska
Contributor
November 25, 2024

Hi Bojan,

Hope you're doing fine. I think the field that would show you a URL link must be a special customfield of a type "URL Link".

It's just a suggestion that you may test. See if it works.

BR, Gosia

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