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Lag Time When Typing Comments In Tickets

Eduardo
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January 16, 2025

Hello,

Jira has been laggy and slow overall, especially when typing. It happens in Mac both in latest version of Chrome/Firefox as of writing this post. Here's an example: https://imgur.com/a/2nba1GT

Referencing an older question on this that doesn't seem to have a solution. Thanks for the help.

3 answers

0 votes
Scott West
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February 3, 2025

A keystroke may require multiple seconds before it appears on screen.

It is 2025.

0 votes
Jakob Klepp January 31, 2025

I have the same problem. They can replace their fancy editor with a `<textarea>` for all I care if it gets rid of the lag.

0 votes
Atlass Monster
Banned
January 16, 2025

It seems that more Unix based users are having this problem https://jira.atlassian.com/browse/JRACLOUD-72373

IDK, jira is drunk it should go home. 

Keep an eye on this screen https://status.atlassian.com/ at some point there could be reported issue in Jira matching your problems.

How tabs your have open? Is the issue/ticket have many comments or attachment or it happens on empty issues too? Can you try with beta version of some of those browsers? 

Chrome has Canary versions: https://www.google.com/intl/us/chrome/canary/

Eduardo
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January 22, 2025

I've isolated to only having the Jira tab/window open and it still occurs. It's not picky if a ticket has many comments or not.

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