Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Kanban Board Cannot drag issue

Im trying to drag an issue to another column and I cant.

It seems that there is no "transition out" from "on hold" status, how can I fix that?


2 answers

1 vote
Jack Community Leader Jan 21, 2020

It is either there is no transition or there is a condition that is preventing the move. First check the workflow to see if there is a transition. You can do this by viewing the workflow in the status drop down of any issue or go to project settings > workflows and view the workflow. If there is a transition out of the status which status(es) does it go to? Recheck the transition from the status to the to status. If there is not out status then you need to add one by editing the workflow.

Even if this kanban board holds multiple projects?


I'm having the same problem. I've created a new column in one of my projects and in a personal multi-project board. I've mapped the status with the column.

It works perfectly if I change the status in tickets detail or at the projects board but not at my personal board.

The new status has the standard transitions. It allows from any other status.

It seems like I've to set permissions on my personal board, but I don't find where..


Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you