Jira software project only copy data, but I get a notification that I need a JSM product

Levi Park April 11, 2024

Hi,

I am testing to integrate two different Cloud sites into a new Cloud Site using the Copy Product Data feature.

 

In the meantime there is no JSM project during Jira cloud to cloud migration, but I was able to confirm that JSM should be added during data validation.

Is there a way to investigate why this phenomenon is occurring?

 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2024

Hi Levi,

I don't believe that JSM is covered in the Cloud-to-Cloud migration tool. You could give an add-on app called Revyz Data Manager for Jira a try. You could do a free trial and test it out. 

Levi Park April 15, 2024

Thank you for your reply. The problem has been solved.

After a few hours, the data validation was done again, and the message disappeared and the validation passed.

There seems to be an unknown bug.

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 16, 2024

Good to hear!

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