Jira server encryption at rest


Around JIRA encryptions can you confirm the following:

-          Attaching client confidential and private information to JIRA when logging issue only authorized teams members can see this info

-          Is there encryption on the JIRA that once client confidential information is stored that the data at rest or where is stored is encrypted, 



3 answers

Depends what you mean by attached for one thing. If you put text into the Jira issue then you should ensure that the database you use is configured to encrypt the data at rest. Oracle can do this for instance.

If you are attaching documents, then they live on the application server filesystem. That relys on keeping the server secure and the directory structure (Jira Home directory and sub directories). Not encrypted unless you are using an encrypted filesystem, but even then it isn't the same.

From the web interface, yes only the users who are authorised will see A) the project, b) the issues within and c) notifications, provided that the project's security scheme and privileges are configured correctly.

We are an Atlassian Solution Partner and we've just released a solution called Team Secrets - it protects sensitive file attachments in JIRA with end-to-end encryption for attachment uploads and 2 factor verification for downloads.


We'd love to hear any feedback you might have!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

90 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you