Jira not exporting the data on a column

Rafaela Gomes Azevedo May 16, 2023

Hello, 

When I try to export columns from Jira, there's one in specific that is not showing the data when exporting. 

I can see the names in Jira like the below column: Pessoas Envolvidas

Ipe.PNG

When I export, the names do not show on the exported file (this happens for Google Sheets and Excel too). It's just blank: 

 

pe2.PNG

How can I fix this?

2 answers

0 votes
Lilian Gounden April 18, 2024

HI guys, did you perhaps come up with a fix for this?

 

0 votes
Hannes Obweger - JXL for Jira
Atlassian Partner
May 16, 2023

Hi @Rafaela Gomes Azevedo,

what type of field is Pessoas Envolvidasis this a custom field, or something that comes with standard Jira?

Rafaela Gomes Azevedo May 16, 2023

Hi @Hannes Obweger - JXL for Jira , 

 

It's standad Jira. It allows me to select the person involved on the project.  

Hannes Obweger - JXL for Jira
Atlassian Partner
May 17, 2023

Hm. Could you navigate to 

https://<your-jira-site>.atlassian.net/secure/admin/ViewCustomFields.jspa?page=1&searchFilter=Pessoas%20envolvidas

and take a screenshot of what you see there? I'm still trying to figure out what this field actually is.

Thanks,

- H

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