Jira not exporting the data on a column

Rafaela Gomes Azevedo May 16, 2023

Hello, 

When I try to export columns from Jira, there's one in specific that is not showing the data when exporting. 

I can see the names in Jira like the below column: Pessoas Envolvidas

Ipe.PNG

When I export, the names do not show on the exported file (this happens for Google Sheets and Excel too). It's just blank: 

 

pe2.PNG

How can I fix this?

2 answers

0 votes
Lilian Gounden April 18, 2024

HI guys, did you perhaps come up with a fix for this?

 

0 votes
Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 16, 2023

Hi @Rafaela Gomes Azevedo,

what type of field is Pessoas Envolvidasis this a custom field, or something that comes with standard Jira?

Rafaela Gomes Azevedo May 16, 2023

Hi @Hannes Obweger - JXL for Jira , 

 

It's standad Jira. It allows me to select the person involved on the project.  

Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 17, 2023

Hm. Could you navigate to 

https://<your-jira-site>.atlassian.net/secure/admin/ViewCustomFields.jspa?page=1&searchFilter=Pessoas%20envolvidas

and take a screenshot of what you see there? I'm still trying to figure out what this field actually is.

Thanks,

- H

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