It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira keep crashing every days


I have this trouble for months, but now it becomes very boring to have this problem.


Im running on a VPS setup with Debian.


On Instance Health Check I had problem with database collation, I fixed it.

I also tried to increase memory.

Each time I restart Jira session, I have this message : 

The Gadget feed URL health check has failed in your system.

I tried to figure out this error by reading this :
1. Jira is not configured with SSL

2. There is no port forwarding

3. No proxy

4. No Apache


So I don't know if it's the cause of my crashes.


About Log Analyze, after scanning the file, it's empty


Thank you very much for your help !!


4 answers

0 votes


What about the BASE URL config? 



Gonchik Tsymzhitov

Hi Gonchik, 

thank for your help.

The BASE URL seems to be correct. (it's exact same than url I use to access Jira)

Yes I rade it, but it seems this one had SSL certificate, I don't

If I don't mind this error message, what can I verify ?

Thank you

How can I have help on it ? Is any official support ?

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you