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Jira keep crashing every days

Hi,

I have this trouble for months, but now it becomes very boring to have this problem.

 

Im running on a VPS setup with Debian.

 

On Instance Health Check I had problem with database collation, I fixed it.

I also tried to increase memory.


Each time I restart Jira session, I have this message : 

The Gadget feed URL health check has failed in your system.

I tried to figure out this error by reading this : https://confluence.atlassian.com/jirakb/health-check-jira-base-url-859447384.html?_ga=2.258880074.1970984074.1567583721-1577608789.1565681702
But 
1. Jira is not configured with SSL

2. There is no port forwarding

3. No proxy

4. No Apache

 

So I don't know if it's the cause of my crashes.

 

About Log Analyze, after scanning the file, it's empty

 

Thank you very much for your help !!

 

4 answers

0 votes

Hi! 

What about the BASE URL config? 

 

Cheers,

Gonchik Tsymzhitov

Hi Gonchik, 

thank for your help.

The BASE URL seems to be correct. (it's exact same than url I use to access Jira)

Yes I rade it, but it seems this one had SSL certificate, I don't

If I don't mind this error message, what can I verify ?

Thank you

How can I have help on it ? Is any official support ?

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