The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira issue assigned wrongly

sap
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
February 23, 2014

Hi,

One of our user is facing a peculiar issue.Even though the workflow of the issue says that on creating a ticket it should get assigned to the current user it gets assigned to the component lead /project lead.

This happens only if logged in using his id and password.never happens for any other user.he has all the required access and even after refreshing the data this continues to happen.

Regards,

Sandeep

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
February 23, 2014

Sounds like the current user doesn't have all the required access - specifically, this is exactly what happens if the creator does not have the permission "assignable user". If they do not, then they cannot be assigned the issue and Jira is reverting to the rules for automatic user.

Check the permission scheme again.