Jira issue assigned wrongly

Hi,

One of our user is facing a peculiar issue.Even though the workflow of the issue says that on creating a ticket it should get assigned to the current user it gets assigned to the component lead /project lead.

This happens only if logged in using his id and password.never happens for any other user.he has all the required access and even after refreshing the data this continues to happen.

Regards,

Sandeep

1 answer

0 votes

Sounds like the current user doesn't have all the required access - specifically, this is exactly what happens if the creator does not have the permission "assignable user". If they do not, then they cannot be assigned the issue and Jira is reverting to the rules for automatic user.

Check the permission scheme again.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

808 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you