Jira - cloud hosting by datacenter in Europe?


I would like to ask, if it is possible to use Jira - cloud hosting by datacenter in Europe? Unfortunately it is company policy. Thank you.




2 answers

1 accepted

All JIRA cloud servers are spread over datacenters in the US according to https://www.atlassian.com/trust/policies/cloud-security

Guess you can raise a request to make them provision a datacenter here, if interest is large enough.

They're looking at it seriously - the biggest client bases are the US, Germany and then the UK, and as it's illegal to hold certain types of data in the US, there's a significant need for one in Europe.  I think the UK has lost the deal because the data centre will need to be in the EU to cover the market properly, but they are looking at a European data centre.


We are in same situation, it would be great if JIRA could get european data centers.

Any news on this matter? timeplan?

I've got nothing new.

hi all,

we have the same request, a datacentre in europe / germany.

we use JIRA service desk already an have from time to time performance issues. most likly based on the fact that the datacentres are only in the US. we expirience these performance issues only during afternoon hours in germany (UTC+1hour).

our data protection officer would be sleeping also much better if the data of us would be stored in europe / germany.


br, andre

No change yet.

0 vote

As announced at the last Atlassian Summit, a first European data-center (located in Ireland) is now available.

You can Sign-up for our public beta offering and be one of the first customers to have their data hosted in Europe by going to:
- https://www.atlassian.com/trust/infrastructure


Best Regards,
Atlassian Cloud Support

Dear Dario,

While searching for information on data security in relation with the new EU GDPR legislation, I like to know if it is possible to have our Jira/Confluence Cloud instanced "moved" to servers that are hosted within the EU. We might be forced to stop using Jira if this cannot be done.

Hope to hear from you soon.

Kind regards,

Rob Geraedts
Manager Operations Simac QuadCore Automation
The Netherlands

Please raise this as a support request at https://support.atlassian.com/contact - we're end users here, not full support, and Dario may not see or get to your question as fast as you'd like.  Support will see it faster.

I know you can have an instance on the Irish data center.  I don't know if Atlassian will move it for you (worst case, buy a new one in Ireland and move your data from old to new, but hopefully Atlassian can move it without you having to do that!)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

491 views 2 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you