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Jira System restore fails

Deleted user
October 17, 2019

Hello

We run Jira Version 8.2.4.

I want to restore the data from one instance to another with system backup/restore.

But the system restore fails always with the error:

/secure/SetupDatabase!default.jspa [c.a.jira.startup.DatabaseInitialImporter] Error importing data: com.atlassian.scheduler.SchedulerRuntimeException: Failed to place scheduler service into standby mode

I also tried the same with a backup taken from a just installed Jira instance and restore it to itself, but the result remains the same.

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0 votes
Vitalis Vitalis
October 18, 2019

Try to look for more clues at atlassian-jira.log

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