We have a Jira Clouding instance where we have a client project. This client is not participating on this project because they have their own Jira clouding instance and for some reason, they cannot allow us to participate in there instance(we only have 1 user access).
So, I'm wondering if there is any way to sync this particular project (on the client Jira clouding instance) to our Jira by installing some add-on or something kind of procedure that allow us to sync the client project into our instance.
The key point here is that almost all the sync add-ons I reviewed, they need to install the add-on on both instances. The issue is that I cannot ask to client to install this add-on, or much less ask them to pay for it
My question: is there any way I can sync this instance with some of semi-auto procedure or some add-on that only need to be installed on my Jira clouding instance?
Thanks in advance!
I am part of the product team of Backbone Issue Sync for Jira. My colleague just replied to you on a support ticket, but since you asked the question here, we also want to share the (possible) solution.
In the usual setup of an integration between two cloud instances, Backbone also requires the installation on both sides.
However, for Jira server to Jira server or Jira server to Jira cloud scenarios, it is possible to use Backbone with only installing it on one Jira (server) instance and get a remote endpoint license from us.
Unfortunately, you cannot use this in a cloud to cloud scenario, but you can use our cloud to cloud workaround solution for this and combine it with a remote endpoint license.
Of course. Let me explain it in some steps:
I hope these steps help. We can also show you a setup like this in a web session.
You might also want to take a look at ConnectAll.
It is a standalone application that is installed on any of your local server and configured to sync issues between 2 or more JIRAs and a number of other supported applications like HP QC, ServiceNow etc.
It should work fine for 2 cloud JIRA instances but you might want to request a demo and get a free trial to see it in action.
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