Jira-Slack integration: Additional fields

andrea May 27, 2020

Is it possible to set up additional fields in Slack when creating issues from Slack to Jira? Fields like: assignee, labels, type of task, etc.? Or there is only possibility to specify summary, description and project?

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Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 27, 2020

Hi Andrea!

Currently the fields written to the issue from Slack are limited to those you mentioned - custom fields aren't yet available. We do have an open feature request to track this however; you can watch and vote on it here: https://jira.atlassian.com/browse/API-157

Outside the official Jira Cloud for Slack integration provided by Atlassian, there are a number of third-party Slack to Jira apps that provide this particular feature. You can have a look on the Atlassian Marketplace to see if these other connectors meet your needs. Using a third-party app would get you the ability to customize the fields from Slack today.

Cheers,
Daniel

andrea May 28, 2020

thanks!

Nour Durra
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September 4, 2020

hi @Daniel Eads , I am facing an issue when trying to create a ticket thru Slack, we have made the Component mandatory, so we keep getting an error, is there a way to add it to slack - jira creation? this is very important.

 

Thanks

Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 4, 2020

Hello @Nour Durra , welcome to the Community! The answer above is still accurate. There's not a way to do this today with the native integration. Our team is however looking at ways to improve this - please watch the ticket above on jira.atlassian.com to get updates from our product manager when there is news to share!

Cheers,
Daniel

Kazi Kabir
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June 18, 2024

Hey @Daniel Eads Wanted to see if this still the case. I am trying to create an issue through slack but cannot see a certain field that we had created on our end. Is there a way to edit what fields we see when creating a ticket through slack? 

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