Jira-Slack integration: Additional fields

[andrea]

Is it possible to set up additional fields in Slack when creating issues from Slack to Jira? Fields like: assignee, labels, type of task, etc.? Or there is only possibility to specify summary, description and project?

[Daniel Eads · Accepted solution]

Hi Andrea!

Currently the fields written to the issue from Slack are limited to those you mentioned - custom fields aren't yet available. We do have an open feature request to track this however; you can watch and vote on it here: https://jira.atlassian.com/browse/API-157

Outside the official Jira Cloud for Slack integration provided by Atlassian, there are a number of third-party Slack to Jira apps that provide this particular feature. You can have a look on the Atlassian Marketplace to see if these other connectors meet your needs. Using a third-party app would get you the ability to customize the fields from Slack today.

Cheers,
Daniel

[andrea]

thanks!

[Nour Durra]

hi @Daniel Eads , I am facing an issue when trying to create a ticket thru Slack, we have made the Component mandatory, so we keep getting an error, is there a way to add it to slack - jira creation? this is very important.

Thanks

[Daniel Eads]

Hello @Nour Durra , welcome to the Community! The answer above is still accurate. There's not a way to do this today with the native integration. Our team is however looking at ways to improve this - please watch the ticket above on jira.atlassian.com to get updates from our product manager when there is news to share!

Cheers,
Daniel

[Kazi Kabir]

Hey @Daniel Eads Wanted to see if this still the case. I am trying to create an issue through slack but cannot see a certain field that we had created on our end. Is there a way to edit what fields we see when creating a ticket through slack?