Jira: Is it possible to automatically set the User's Group to a Custom Field by Reporter?

Hi everyone!

I've created a custom field and I would like it to be set automatically to a User's Group by who reported the issue, so that if I'm a reporter in fx jira-developer group, the custom field is set automatically to jira-developer group when I report an issue. I need this cause I would like to be able to get a pie chart of what group is reporting the most / fewest issues.

I've tried the plugin Dynamic Forms but it didn't quite do the trick.

Best regards


2 answers

1 accepted

This widget could not be displayed.

If you have the Script Runner plugin installed, then you could try having a Scripted Field which will display the Reporter's group.

In your scripted field, you would need a groovy script like this:

import com.atlassian.jira.ComponentManager
import com.atlassian.jira.user.util
import com.atlassian.jira.issue.Issue
import com.atlassian.crowd.embedded.api.User

def componentManager = ComponentManager.getInstance()
def userUtil = componentManager.getUserUtil()
def Reporter = issue.getReporter().getDisplayName();

GroupList = userUtil.getGroupsForUser(Reporter);

return GroupList[0].getName();

That code would just display one group. You'd have to modify it to display more groups.

Thanx guys, you are awesome! :) I'll try this out and hopefully it will work out

I'm getting error when I try to run the script - something you can help with?

org.codehaus.groovy.control.MultipleCompilationErrorsException: startup failed: Script7.groovy: 2: unable to resolve class com.atlassian.jira.user.util @ line 2, column 1. import com.atlassian.jira.user.util ^ 1 error

This widget could not be displayed.

This is interesting. Do you have just one group for each user? If not, then how do you plan to sort out which group exactly should be in the custom field. I have not done it, but I think a workaround is possible using Jira Suite Utilities and configure a post function to copy values.

Thanx Mishra, I'll check this out! :)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

139 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you