I am currently migrating from a server instance of Jira to a cloud-based instance. when I import the backup zip folder I am receiving the below error message each time at 60%.
The Zip contains both XML files and the data folder containing the attachment and avatars. Can anyone advise?
I have previously imported the XML successfully but missed the attachments, If possible I im happy to just import the attachments only if anyone can advise if this can be done with the wizard?
I did but perhaps I got confused!
Should the back up look like this with the parent zip containing the attachments as zips?
JIRA-backup-20161021.zip ├── activeobjects.xml ├── entities.xml ├── data.zip │ ├── attachments │ └── avatars └── logos.zip
or this with just folders and xml's as I tried this way and it fails every time.
JIRA-backup-20161021.zip ├── activeobjects.xml ├── entities.xml ├── data │ ├── attachments │ └── avatars └── logos
The attachments are the only thing I'm missing at this point!
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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