Jira Create Sub-Issue in new tab fields

Sedo IT April 15, 2021

Whenever we create a new subtask in a new tab, the description box does not contain the style options.

Can this be customized and if so, where and how?

 

https://domain/secure/CreateSubTaskIssue!default.jspa?parentIssueId=123456

1 answer

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Nic Brough -Adaptavist-
Community Leader
Community Leader
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April 15, 2021

This suggests you have a different field configuration for the sub-task issue type, and that it is using a plain text renderer for the description, rather than a rich one

Sedo IT April 15, 2021

When we open a sub-task issue in the parent issue, we get the wiki style editor.
Its just when someone tries to open one in a new tab.

Is that something that can be configured?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 16, 2021

That could only happen if you've customised the code to make it detect where you're editing.  You'll need to talk to your admins about removing that customisation.

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