Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Cloud and Jenkins integration

Hi all, 

I have a Jenkins server on-premise over HTTPS. Furthermore, I have an instance of JIRA CLOUD. My idea is:

* When issue status in JIRA Cloud is changed, this should trigger a specific Jenkins job . I tried to do this by webhooks. It doesn't work, but I'm not sure if I'm doing properly.


Please, anybody has faced with this topic?


1 answer

1 accepted

0 votes
Answer accepted
Alexis Robert Community Leader Feb 02, 2021

Hi @Rafael Garzon ,


using webhooks it should work fine as Jira is able to perform API calls to any service. Do you actually see the incoming request from Jira on your Jenkins logs or not at all ? 

Also, did you make sure that your Jenkins instance is accessible from the internet ?





Hi Alexis, 

Thank you for your answer. Former, I had both jenkins and jira on premise, and i was using jira-trigger plugin for this purpose. But now, Jira has been migrated to Cloud (Jenkins is accessible from Internet). I think that my problem migth be in URL field when I'm setting up my webhook. in  my case: https://url-jenkins:port/job/NAME_OF_JOB/build. Is that correct?

thanks in advance

Alexis Robert Community Leader Feb 02, 2021

The URL seems to be fine, but it might be worth checking with your IT team as there are a number of different reasons that could prevent Jira from reaching it (whitelisting, firewalls, etc). 

Ok, I will! Thank for your support!


Suggest an answer

Log in or Sign up to answer
Site Admin

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you