Jira Cloud and Jenkins integration

[Rafael Garzon]

Hi all, 

I have a Jenkins server on-premise over HTTPS. Furthermore, I have an instance of JIRA CLOUD. My idea is:

* When issue status in JIRA Cloud is changed, this should trigger a specific Jenkins job . I tried to do this by webhooks. It doesn't work, but I'm not sure if I'm doing properly.

Please, anybody has faced with this topic?

Regards.

[Alexis Robert · Accepted solution]

Hi @Rafael Garzon ,

using webhooks it should work fine as Jira is able to perform API calls to any service. Do you actually see the incoming request from Jira on your Jenkins logs or not at all ? 

Also, did you make sure that your Jenkins instance is accessible from the internet ?

Thanks, 

--Alexis

[QA Team Allfunds]

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[Rafael Garzon]

Hi Alexis, 

Thank you for your answer. Former, I had both jenkins and jira on premise, and i was using jira-trigger plugin for this purpose. But now, Jira has been migrated to Cloud (Jenkins is accessible from Internet). I think that my problem migth be in URL field when I'm setting up my webhook. in  my case: https://url-jenkins:port/job/NAME_OF_JOB/build. Is that correct?

thanks in advance

[Alexis Robert]

The URL seems to be fine, but it might be worth checking with your IT team as there are a number of different reasons that could prevent Jira from reaching it (whitelisting, firewalls, etc). 

[Rafael Garzon]

Ok, I will! Thank for your support!