Jira Cloud Slack integration: Ticket creation choose to hide fields

[Brogen Wheeler]

My company is looking to possible have a ticket creation avenue for some projects to be handled inside of slack.

I have setup an integration and have tested creating a ticket in Slack.
There are a lot of extra fields that I would rather not have customers worry about.

Is there a way to configure the fields for a creation request?

I would prefer Summary and Description for now.

Thank you.

[Patricia Francezi]

Hi @Brogen Wheeler 

The defaul jira integration with slack will follow the create screen of the issue screen scheme. 

To customize it, the solution would be using Assist (halp) connected to your slack workspace. 

For information https://www.atlassian.com/software/halp

This features permits you select a customer request type to show, instead of a action screen.

Try it out. 

[Brogen Wheeler]

Thank you @Patricia Francezi I will take a look at this!