Jira Automation - change the parent a task when a certain condition is met.

[Robin Van Noorwege]

Hi all,

I'm trying to configure the following automation in Jira:

- If a task is created with a certain word in the summary → move it to a specific parent (+ send an email)

We are pretty new to Jira and had this automation in our previous software.
Third party programs create 'tasks' in our Jira project, and currently we manually move it to the correct parent.

Since these tasks all contain specific keywords, we feel like this could be automated pretty easily, but looking through the automations I'm unable to figure out how to change the value of the parent.

Would very much appreciate the help, or just know if it's not possible.

Thanks!

[Bill Sheboy]

Hi @Robin Van Noorwege -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help.  Please post the following:

• what type of project is this (e.g., company-managed, team-managed, etc.), 
• an image of your complete automation rule in a single image for continuity,
• images of any relevant actions / conditions / branches,
• an image of the audit log details showing the rule execution, and
• explain what is not working as expected and why you believe that to be the case.

Until we see those...

With the Edit Issue action, you may select the Parent field and set it to specific issue, and then use the Send Email action to send the notification.

Kind regards,
Bill