[Jira-Automation] Add a comment on the issue when the rank is updated

[admin641]

Hi,

I am trying to setup a Jira automation rule to post a comment on the issue whenever the related issue is updated. To be precise and to give some context, whenever a particular issue type is ranked higher or lower, I need to automatically add a comment on the issue saying : Issue was ranked higher/lower by {{user}} on {{date}}.

I researched a bit on this and only way I could find in setting this up was by reading the changelog description {{issue.changelog.Rank.toString}} which unfortunately returns EMPTY in the log action and with which I cannot thereby proceed.

Can someone help me out with this request or any details to a thread or article explaining how I can implement this would be more than appreciated. I will attach a screenshot of what I have so far.

Thanks in advance.

[Łukasz Modzelewski _Lumo_ · Accepted solution]

check this: https://community.atlassian.com/t5/App-Central-discussions/Jira-Automation-when-ranking-issues/td-p/1813926 

[admin641]

This as really helpful, thanks a bunch @Łukasz Modzelewski _Lumo_ 🫱🏽‍🫲🏽

Realized after checking the above thread that I have been using {{issue.changelog.Rank.toString}} instead of {{changelog.Rank.toString}}. This worked like a charm!

[Cristian0791]

Hi Admin,

Automation for Jira doesn't offer a direct smart value for the Rank field, you can use third-party plugins like ScriptRunner or manual API integrations to get the desired functionality.

Hope this helps.