We run Jira On Premise. We have Jira/Confluence & Service Desk
I am trying to allow anonymous access to all of our users to allow them to look through project issues. However whenever i try and link a user to a Project home they are being re-directed back to our Service Desk Portal instead of navigating to the project
Does anyone know what else i need to change to stop this from happening?
Welcome to Atlassian Community!
In order to allow anonymous access to a project, it's necessary to add the "Browse project" permission to Anyone.
This option will allow literally anyone to access the ticket, so users an non-users will be able to find the tickets when searching in google, for example.
For more details, please check the documentation below:
I have been able to allow anonymous access to the project to certain users
The problem i still have is, I have a member of the Service desk user group, this same user is not a licensed user for Jira.
With this user i am now required this user read only access to a project.
The problem is whenever the user tried to browse to the Jira Project it redirects him automatically to the Service Desk Portal and he is unable to get to the other project.
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