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JavaScript Load Error

Nayeemuddin Khan
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April 27, 2021

I am unable to access JIRA inside VDI and getting the below error. It works fine in my local browser. 

 

JavaScript load Error

We tried to load scripts but something went wrong.

Please make sure that your network settings allow you to download scripts from the following domain:

https://aid-frontend.prod.atl-paas.net/atlassin-id/front-end/5.0.225

 

2 answers

2 accepted

5 votes
Answer accepted
Nayeemuddin Khan
Rising Star
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April 27, 2021

I also did the following but it did not help,

In Chrome, by specifically allowing Java Script from Atlassian:

  1. Open Chrome settings
  2. Click on Advanced
  3. Click on Privacy and Security
  4. Click on Site Settings
  5. Click on JavaScript
  6. Make sure JavaScript is set to allowed
  7. Next to Allow, click Add
  8. Paste the URL from the error message in and click Add
Megan Lloyd
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December 16, 2024

worked perfectly! Thank you.

0 votes
Answer accepted
Nayeemuddin Khan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 27, 2021

Maybe it's a whitelist issue. 

In my environment, JIRA URL is not whitelisted and should be whitelisted. Let me process it and see if that resolves the issue.

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