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Hi, we're using the Slack integration to use Emojis to create JSD issues and transition them. It works for 4 out 6 team members even though they have identical permissions.
The remaining 2 have these problems:
These team members have JSD license and are part of the correct group
But going directly to JSD project, they can change the status there - so it doesn't seem to be permission issue.
Steps tried to resolve this
And nothing helped