The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
× Create
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Community resources
Community resources
Community resources
JQL to ignore text after comma in Smart Value?
Hello, I am setting up an automation rule that is making an api call to OpsGenie On-call Schedule, pulling the user email from {{webResponse.body.data.onCallParticipants.name}}, then assigning a ticket to {{webResponse.body.data.onCallParticipants.name}}.
When there is an overlap in the on-call schedule (we have an hour between 6am - 7am of overlap) that Smart Value will contain two email addresses like this (nan@company.com, achoi@company.com). Therefore, the rule cannot work because the ticket cant be assigned to two people.
Is there some JQL I can use to ignore text before or after a comma?
0 answers
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
DEPLOYMENT TYPE
CLOUDPRODUCT PLAN
PREMIUMCommunity showcase
Atlassian Community Events
Copyright © 2026 Atlassian