Degraded performance Customers may experience intermittent errors using Community search. Our platform vendor is investigating.
After the recent update to Atlassian's Cloud version of JIRA, several of my filters have ceased to function. I have made no changes to the criteria for these filters, but when I attempt to view them today, I am receiving the following message:
The operator 'in' is not supported by the 'sprint' field.
Is there a link to Release Notes that were produced by Atlassian in association with this change? I am sure that they would not deprecate existing features without an explanation or workaround - right?
After further investigation, I have discovered that the issue was not caused by Atlassian - I owe them an apology. Sorry!
It appears that one of my admins decided to add another custom field named "Sprint" which was causing the conflict. Deleting this field resolved all of my issues.
I am updating my support ticket to instead recommend that they warn users about duplicate names for existing fields.
p.s. The What's New page in the Atlassian Cloud documentation is where they currently publish details about changes/new features for Cloud products.
For example, recent JIRA Software Cloud updates are listed here: https://confluence.atlassian.com/cloud/what-s-new-686863216.html#What'sNew-jirasoftware
I haven't seen anything about these type of searches being depreciated.
OK. Your query looks valid to me and running a similar search on my own instance works, so it'll be interesting to see what Atlassian say on this.
Please let us know how it gets resolved, because it'll be helpful for others in community.
For the reference of others visiting this thread, the link to raise a support ticket with Atlassian is: https://support.atlassian.com/contact/
After further research, I have confirmed that this operator should be functioning for the sprint field. How do I contact someone at Atlassian about this?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs