I am trying to do a fairly simple task and having great difficulty finding a method of doing it without it being time consuming and very manual.
I have a support project that has a backlog of tickets covering various support tasks that are outstanding.
We run the support project without sprints and have a board that includes tasks currently being worked on.
I have developers with spare capacity pick up tasks or have high priority tasks created by said developers.
They have a habit of creating/picking up tasks in the backlog and working on them without being on the board.
I am trying to simply query tasks in the backlog that are not in a 'todo' status so that i can bulk move them onto the board and surface work that is being done easier.
I have tried various forms of JQL but they seem to rely on using sprints. Ideally I would like to be able to query on board/in backlog.
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