Hi Atlassian Community,
Prior to migrating to Jira Cloud, our team had some filters to track whether our team has entered or not entered certain fields. One of those fields was a custom dropdown. This has since broken since migration to Jira Cloud.
I've tried the following:
Could you please let me know how I can determine whether a user has selected an option or not?
Note that for the first dot point, I've listed all the possible options besides the empty option (i.e. a non-selection)
Thanks in advance,
Andrew
Hi @Andrew Tran ,
Welcome to the community!
Can you confirm that the field you are looking for is indeed in your new Site on cloud?
I assume that where you type "CustomField[Dropdown]" you replaced this with the actual field name right?
A few screenshots of your JQL would speed up the help you can get on the community.
br
/Lisa
Hi Lisa,
Thanks for your reply. Yes CustomField is replaced with the actual field name (MoSCoW). We've lived with this issue for some time now. I need to update you that the Jira search appears to work now. The only issue remaining is the Jira filter embedded in Confluence does not show the correct result:
When I edit the filter, it also shows 0 issues:
When I click on the "0 issues" link or copy that filter into Jira, I see the correct results (2 tasks):
Note that the filter is exactly the same except "MyTeamName" is replaced with my team's actual name.
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Ok good, that your JQL seems to be functional but your Confluence does not seem t to like it?
Have you also migrated a Confluence on prem to Confluence Cloud or are you connecting a Jira Cloud to a Confluence on prem?
I would next to try to run a simpler JQL in the Jira issue/filter macro. like Project in ("MyTeamname") just to see what happens.
/Lisa
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Hi Lisa,
I tried a simplified query but I get the same problem:
We migrated from Confluence on prem to Confluence Cloud.
Regards,
Andrew
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