I logged in JIRA site to work on add-on. But the page loads too slow, loading with issues. Have attached the image below after loading. There is no issue in internet speed, I have checked it. Why the page is not loading properly?
I have cleared browser's cache and loaded again. When referring console, I got error as timed out. Have attached the screenshot below. This issue is not based on internet speed, because other sites are loading faster when compared to this. Also, network does not block any of these things.
Timeouts like that are either
The last one could be down to problems with code, a page that's simply too large or the server being slow or overloaded.
So, the next questions are
What exactly is the page you are trying to load? Are you logged in and going to a dashboard or issue, or is it just the base url of your system?
Do other pages load ok?
Ok thank you. Actually, I logged in and was trying to load atlassian 'Dashboard' page. Yes, other sites are loading faster.
I don't know what the exact issue was, found a suggestion on surfing internet, they mentioned to change the DNS value, then I manually configured DNS value in Network Settings. So, now it is working fine.
Hello @Shalini Ranga,
I changed the DNS value in network settings as suggested in some docs in internet. But, it was a temporary fix. Check the internet speed, it may be the reason for this issue. If network is good, then check out the other scenarios which Nic has mentioned above.
Hari Prasath P
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs