JIRA shows (n) open issues on closing sprint.However, all stories are in Done. How to resolve?

Ashi.Lavanya January 11, 2023

All the user stories in my current sprint have been moved to Done status. I am unable to close the sprint as JIRA is asking if the open issues should be moved to new sprint/backlog /next sprint.

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Stephen Wright _Elabor8_
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January 11, 2023

Hi @Ashi.Lavanya 

For Sprints, the Board classifies Issues as "Done" based on what Statuses are in the right-hand column, not based on the Workflow.

Are the Issues all in the furthest right-hand column prior to closure?

Ste

Ashi.Lavanya January 11, 2023

Hi @Stephen Wright _Elabor8_ 

 

Thank you for the insight.  The issue was due to the Done status not being mapped in to a column in the board.

I was able to complete the Sprint based on the your input.

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Vijay Urs B S
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May 20, 2024

This helped, thanks. 

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Answer accepted
Dave Mathijs
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January 11, 2023

Hi @Ashi.Lavanya welcome to the Atlassian Community!

A couple of questions:

  • Do you have any subtasks which are not in status Done?
  • Do all issues have a resolution set in that status?
  • Is the Done status mapped to a column in the board? Is it the utmost right column?
  • Are you using a company-managed or a team-managed project?
Ashi.Lavanya January 11, 2023

Hi @Dave Mathijs  

Thank you for the insight. The issue was due to the Done status not being mapped in to a column in the board.

I was able to close the Sprint successfully.

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