I'm trying to login to Hipchat, to integrate a Private room with a project. But the Chrome console is throwing this error:
POST https://hailo.jira.com/rest/hipchat/integration/latest/oauth2/begin500 (Internal Server Error)batch.js?locale=en-UK:177
See screen cap: https://i.imgur.com/TR3ntGq.gif
After some investigation we found out what the underlying problem is:
It looks like you have configured JIRA<->HipChat integration a while ago with the old version of the plugin. Since then we introduced a new version with a lot of additional features. With the new version of the plugin all previously configured notifications still work and you can use some of the newer nicer UI but to get access to the new features you would need to re-link your JIRA instance and the HipChat group. You have hit a bug when we don't properly handle log-in functionality when the plugin was configured using the old way.
It takes 30 sec, just follow the prompts on https://changoinc.atlassian.net/plugins/servlet/hipchat/configure page as Elisa mentioned above. This is the relevant documentation page.
Anatoli, it looks like we have the same issue and before I update the plugin version, I wanted to know if it would affect my existing JIRA workflow-based hipchat integrations (which we have tons and want to continue to use those). Or the workflow hipchat integrations should continue to work seamlessly, in addition to fixed JIRA/hipchat integration at the JIRA projects level?
Paul, we don't actually explicitly say anywhere that we will not break the existing notifications (it's taken for granted we don't want to break any existing functionality). Re: ability to rollback and avoiding disruption. I know, sometimes it pays off to be a little paranoid. We did test this case before releasing the plugin; if you want to verify your own configuration, the best bet is to do it on a testing/staging server. It is not easy to roll back: you will need to downgrade the plugin and re-configure the integration the old way (with a token).
Hi @Jules Minvielle, you wouldn't need to reconfigure anything if you remove and then re-connect the integration. The settings will be preserved. Also, depending on the version of the plugin you are using you can just go to <https://YOUR-JIRA/plugins/servlet/hipchat/configure>; and follow the steps there.
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG