JIRA already support WYSWYG description, but JIRA service desk portal doesn't.
there no way for a user to input rich text from customer portal now. have there any 3rd party plugin can do that ?
I do remember using JEditor addon in the past and I,m pretty sure it's doing well on customer portal (https://marketplace.atlassian.com/plugins/com.jiraeditor.jeditor/server/overview). There might be other addons but it's the one I know about. Pretty straight forward, can be used for advanced features :)
Hope this helps!
Hi Micky, thanks for quick response. I have a read about the jEditor, but didn't see it can works on JIRA service desk customer portal. and I do see another community post about this question: https://community.atlassian.com/t5/Jira-questions/JEditor-on-SD-2-0-in-JIRA/qaq-p/90313
can you confirm it works with JIRA service desk ? anyway, I will have a try on our staging server.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs