JIRA custom user home display?

I notice that support.atlassian.com is using a custom home page, rather than the system dashboard. How do they do this?



3 answers

1 accepted

1 vote
Accepted answer


The plugin that is being used for a landing page - is a custom plugin that is not listed at marketplace. I am not aware of any other plugins that would deliver this functionality. However, these plugins may exist as new ones are added to Atlassian products by third party vendors.


Cheers, Ignat.

Was afraid you'd say that. ;) Thanks for your help.

0 votes

Hi Andrew.

Try this link to see how you can modify the default Dashboard (in this case, the dashboard will be changed for all users):


This is an another nice writeup about building a dashboard:





Hi Ignat,

I am familiar with making dashboards, but the support.atlassian.com server seems to redirect from the system dashboard to the custom URL https://support.atlassian.com/customer/home which appears to be a custom page, rather than a traditional dashboard with regular dashboard gadgets.

If I go to manage dashboards and make a copy from the System Dashboard, my copy is the old regular dashboard, so I don't think this /customer/home page is a standard dashboard.

0 votes


The Dashboard you see at https://support.atlassian.com/customer/home is not a typical JIRA dashboard. This is rather custom built landing page. It looks like it could be implemented in JIRA by using plugin platform. Unfortunately is not an ordinary widget you can use.

Sorry, for the wrong answer before: I was confused with providing you wrong link before as redirect does not happen for me.



Cheers, Ignat.

Do you know what plugin they're using, or who/where I can ask to find this out? I've searched the marketplace but don't see anything that sounds like it would provide this.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,182 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you