JIRA UNC Links and custom field descriptor caching

I have a need to put multiple (clickable) UNC links into my JIRA issues. In the past, I believe we had a special custom field with a custom renderer - but now I've moved to 6.1.3 and it doesn't work.

I am aware there is a File Link field, but it does not support UNC paths. I am also aware that I could use Wiki markup, but this is time consuming and my users will not be able to do this consistently.

The only other option I've found is doing in-line Javascript on the custom field descriptor but this has been very hard to debug. I've finally found that I think the pages are getting cached with the snapshot of what the field descriptor was at that time so all the issues do not get the new javascript code until I perform a full re-index. Can anyone else confirm this, or provide a better solution?

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Accepted answer

The only "workable" (still having some issues with IE8) I found for this is to use JavaScript in a LiveField (via a plugin by Kepler, it's great!) instead of using the custom field description.

You can use a JIRA URL field with a value such as file://myserver/myfolder/myfile.txt

The problem with this is it requires the user to enter the UNC path in that format, which is not a user-friendly way of doing it. Instead, I just have a multi-line field and I use JavaScript to rewrite the field into clickable links.

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