JIRA Timesheet Reports and Gadgets Plugin disabled

Ive updating Atlassian Universal Plugin Manager Plugin to 2.12 and the JIRA Timesheet Reports and Gadgets Plugin 2.4.2 has stopped working, it says 'This add-on could not be loaded. It has one or more errors which prevent it from being enabled'

Any ides

3 answers

1 accepted

This widget could not be displayed.

Thanks for the advice

Andriy suggested a reinstall, this worked.

Ah, glad to know that a reinstall works!

This widget could not be displayed.

Hmm, reckon you might need to install the UPM manually; could be a problem of installing the plugin update via JIRA internally. Try the following:

  1. Shutdown JIRA
  2. Clean the following:
    1. $JIRA_HOME/plugins/.osgi-plugins
    2. $JIRA_HOME/plugins/.bundled-plugins
    3. $JIRA_HOME/caches/indexes
    4. $JIRA_INSTALL/work
  3. Delete the UPM plugin that was downloaded from the $JIRA_HOME/plugins/installed-plugins
  4. Download plugin from Marketplace.
  5. Place the downloaded plugin from step 4 into the directory mentioned in step 3.
  6. Restart JIRA.
  7. Reindex JIRA (Administration > System > Advanced > Indexing)

I reckon the plugin cache might be screwed up, so try cleaning this up and see what happens.

After this, update the JIRA Timesheet Reports and Gadget plugin (if you haven't already).

This widget could not be displayed.

Hi Paul,

Which version of JIRA are you running? Have you tried to restart your application? Would it be possible to uninstall the plugin and reinstall it? Did you upgrade the JIRA Timesheet Reports and Gadgets too, ot just the Universal Plugin Manager?

Cheers,

Clarissa.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

573 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you