Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA Portfolio not showing closed issues as part of epic in progress

I have a Portfolio project with a start date of Feb 1 2017. I have an Epic in this project that started progress on that same date, we'll call it "Epic 1." Epic 1 is assigned to "Team A" and it has a total size of 120 story points (sum of all child stories). This all appeared correctly in the project.

In Sprint 1 (start Feb 1 2017, end Feb 15 2017), Team A closed 58 points of Epic A. At some point yesterday (I think it was after closing the sprint), my project showed Epic A with a total size of 62, and showed no progress (full grey progress bar instead of showing half green). When I expand the epic to view the stories underneath it, all of the closed issues no longer appear.

I have made sure that I am showing all open and completed issues using the status filter for the project. What is going on?

6 answers

Someone from JIRA reached out to me with the solution. I needed to go to the "More" dropdown, pick "Completion Date", and on the menu, select "Custom Date" and set it to the date I was looking for. This made my epic appear correctly in the plan.

Right it did work for me this way. Thanks!

Hi I tried to do the same and it did not work for me. I changed the date to the beginning of the project and I still can't see the closed tickets. I have checked my filters in the sources as well as on the boards I used. Please can someone help?

I have noticed if you deselect your team and select all teams then you can see the progress bar against each Epic

I am having the same issue. The filter includes stories that are done and my portfolio view has completion date set to include them. However stories are not included against the epic.

We noticed because the epic switch to being grey as if it was underestimated even though there were stories and they all had story points on them but they were also all completed.

Like Jesus Fernandez likes this

Same issue here, it won't show released items...any help here!?

After adjusting the completed date filter, the stories are showing up again, but the Team Menbers and Sprint fields are blank. I need to be abel to see when these were completed. Anyone know a solution?

Same issue here.

Tried updating the issue source, and found that on the page when confirming issues to select it does not list completed items.

So if something is completed outside of Portfolio, we can never add it to Portfolio?

I'm also seeing this issue. Epics are "Closed" with a Resolution field and the Resolved Date is set. It is in the Release I'm interested in seeing, but no Closed Epics are showing in my plan. Is there a solution here?

Same issue here.  Any answer?

Can anyone please answer this ?

Same issue, this just started a few weeks ago

I have the same issue, also registered a post with some screenshots:

The issues completed are not showing in portfolio, no matter the filter and set ups I can play with. I review the sources, and they will not bring back the completed issues, but in the scrum board they appear, in the jira reports, they show, but not portfolio

Sid Community Leader Aug 14, 2019

hi @Jesus Fernandez ,

Can you please check if the issues that are closed having the resolution field and resolved date set. I guess that should fix the issue

Some of projects in Portfolio show the 'Closed" issues and another project does not?  Has this been fixed?

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you