JIRA Portfolio not showing closed issues as part of epic in progress

I have a Portfolio project with a start date of Feb 1 2017. I have an Epic in this project that started progress on that same date, we'll call it "Epic 1." Epic 1 is assigned to "Team A" and it has a total size of 120 story points (sum of all child stories). This all appeared correctly in the project.

In Sprint 1 (start Feb 1 2017, end Feb 15 2017), Team A closed 58 points of Epic A. At some point yesterday (I think it was after closing the sprint), my project showed Epic A with a total size of 62, and showed no progress (full grey progress bar instead of showing half green). When I expand the epic to view the stories underneath it, all of the closed issues no longer appear.

I have made sure that I am showing all open and completed issues using the status filter for the project. What is going on?

2 answers

Same issue here.  Any answer?

Someone from JIRA reached out to me with the solution. I needed to go to the "More" dropdown, pick "Completion Date", and on the menu, select "Custom Date" and set it to the date I was looking for. This made my epic appear correctly in the plan.

Right it did work for me this way. Thanks!

Hi I tried to do the same and it did not work for me. I changed the date to the beginning of the project and I still can't see the closed tickets. I have checked my filters in the sources as well as on the boards I used. Please can someone help?

I have noticed if you deselect your team and select all teams then you can see the progress bar against each Epic

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